Shipping policy
Shipping Policy
Last Updated: July 12, 2026
Thank you for shopping with MyAuraTrend. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1-3 business days (Monday–Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email after placing your order and a tracking email once your order has been shipped.
Shipping Times
Estimated delivery times:
- Canada: 8–10 business days
- United States: 8-10 business days
- United Kingdom: 8-12 business days
- Australia: 8-15 business days
- Europe: 8-15 business days
- Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free Shipping: We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or by email.
Thank you for choosing MyAuraTrend. We appreciate your business and look forward to serving you.